Is shopping with your 4-legged family member a tail waggin’ good time? Do you believe carry out isn’t just about pizza, it’s for bags of kibble too? If you’re the leader of the pack and enjoy providing products and services that enrich pets’ lives, then come work in our neighborhood.
As an Assistant Store Team Leader, you’re pawsitively passionate about people and their pets. You will support the Store Team Leader in running the day-to-day operations of the store, leading the team by example, and delivering exceptional, neighborly service at every opportunity. Whether you’re welcoming a new puppy, jumping in to help a team member find the right solution for a pet parent, or partnering on ways to improve store performance, you play a key role in creating a fun, engaging, and pet-centric environment where both pets and people thrive.
What You’ll Do
- Support and lead your team by example, delivering exceptional, neighborly service
- Jump in to greet neighbors and their pets and create a welcoming in-store experience
- Assist customers in choosing the best products for their pets’ needs
- Support store performance including sales, engagement, and overall productivity
- Help analyze results and partner with leadership on plans to improve performance
- Assist with hiring, onboarding, and developing a strong team
- Provide ongoing coaching, feedback, and support to team members
- Maintain a clean, safe, and well-run store environment (including animal care and safety)
- Build relationships within the community and support local events and partnerships
- Help create a fun, positive culture where both pets and people feel at home
You May Be a Great Fit If You
- Are a hands-on leader who leads by example
- Love working with people and their pets
- Are passionate about delivering great customer service
- Thrive in a fast-paced, team-oriented environment
- Enjoy building relationships in your community
Requirements and Responsibilities
- 2+ years of retail or customer-facing leadership experience
- Bachelor’s degree or equivalent work experience preferred (High School Diploma/GED required)
- Strong communication and leadership skills
- Basic proficiency with Microsoft Office or similar tools
- Ability to lift up to 65 lbs and perform physical tasks (climbing, bending, kneeling)
- Ability to operate store equipment as needed
- Reliable transportation and ability to work flexible schedules
- Must be 18+ years old and able to meet hiring requirements set by the local franchise owner
Who is Pet Supplies Plus?
The "plus" is us, i.e., the people of our over 700+ stores, 2 distribution centers and Michigan-based headquarters. As the nation's largest independent pet store, we've made it our mission to make life easier for pet parents and to create opportunities that make life better for our team members. While pets inspire us, it's our inclusive work environment and collaborative culture that drive us.
How We Vibe
Do you believe no pet can be too pampered? Then you're probably one of us. As a company, our dedication to the furry, feathered, scaly and finned can be summed up by four core values we call our "Paw Print." This is our blueprint for success at Pet Supplies Plus and it's based on the idea that every team member should be neighborly, petcentric, trustworthy and knowledgeable.
This location is independently owned and operated by a franchise owner. Your application will go directly to the franchise owner hiring team. Each PSP franchised business is solely and exclusively responsible for determining local hiring decisions, compensation, benefits, and other terms of employment. You acknowledge that if you are offered employment at a PSP franchised business, your sole and exclusive employer is the local franchise business that hired you, not PSP Franchise Operations. PSP Franchise Operations does not participate in any local employment decisions or practices within its franchised businesses. All inquiries about employment should be made directly to the franchise location.
